Please Note: ALL RIGHTS RESERVED.
All jewellery designs, descriptions, text, logos and pictures on this web site are the exclusive property of Tracy Hills of Midnight Rose Creations and must not be downloaded, removed, copied or reproduced without her written permission. Thank you.
STANDARD DELIVERY SERVICE:
How To Return A Faulty Item
Cancelling An Order
Returning An Unwanted or Incorrectly Ordered Item
We reserve the right to reject any offer to purchase, made by you using our online order system, telephone, email, company purchase order, fax transmission or any other method. Order acceptance and the completion of the contract between you and Midnight Rose Creations will only take place on the despatch of the products ordered by you. Until your order has been despatched, we reserve the right to reject your offer to purchase and cancel your order. Non-acceptance of an offer to purchase may be for, but is not limited to, one or more of the following reasons:
Midnight Rose Creations will never sell, nor divulge your email address, or personal information to ANY third party, except specifically to our warehousing and delivery agents, working on our behalf to complete delivery.
When you add items to your shopping basket and proceed to the checkout, we capture the personal information you supply. This is required to record and verify your name, address and card details, without which we would not be able to process your card payment, nor deliver the goods to you. This information is never sold to any third party, and the card details are processed, stored and protected by firewalls and intrusion detection systems, plus industry standard full 128-bit SSL encryption and a secure certificate from Verisign.
When you browse this web site, we capture and store non-personal information that helps us improve our web site based on the browsing trends and operating systems of our visitors. This information is never sold to any third party and will not personally identify you. It relates to:
We use this information to make each visit more rewarding, and to help us improve the efficiency of our website layout and our service. We do not know (and do not want to know) the identities of people who browse the website without making a purchase.
Midnight Rose Creations will never sell your email address or personal information to any thrid party, neither will we divulge your email address or any other contact information to 3rd parties, except agencies working on our behalf to complete delivery, or where compelled to do so by legal order.
To view the full content of relevant UK government legislation, please click on the links below:
The Consumer Protection (Distance Selling) Regulations 2000 (No. 2334)
The Consumer Protection (Distance Selling) (Amendment) Regulations 2005 (No. 689)
The Electronic Commerce (EC Directive) Regulations 2002 (No. 2013)